Dear Valued Customers,
We hope this message finds you well. Recently, our company has encountered a sophisticated fraud scheme targeting our valued customers. We are sending this email to alert you to these fraudulent activities and to ensure your transactions remain secure. Here are the details of the scam:
Email Spoofing: Fraudsters have been stealing transaction information and creating fake email addresses to communicate with our customers. They often alter or remove a single character from the email address to make it look authentic.
For example, instead of [phuongptk@vietphi.com.vn], they might use [phuongptk@veitphi.com.vn].
Or, instead of [nganhtk@tanlonggroup.com], they might use [nganhtk@tanlongroup.com]
Authentic emails from Viet Phi Company will always come from our official email domain …@vietphi.com.vn (example: phuong.ptk@vietphi.com.vn) and (nganhtk@tanlonggroup.com) . If the sender’s email address looks suspicious or unfamiliar, do not respond or take any payment action.
Fake WhatsApp Accounts: These fraudsters also create fake WhatsApp accounts using the profile picture of the person in charge of your shipments. They then contact customers, urging them to make payments to fraudulent accounts that do not belong to Viet Phi Company. For example, instead of using our official account details, they provide false banking information.
We are notifying all our customers to be vigilant in all payment transactions. Please note that Viet Phi has only one official bank account for all transactions:
Bank Name: SAIGON – HANOI COMMERCIAL JOINT STOCK BANK (SHB) – HAN THUYEN BRANCH
Account Name: VIET PHI AGRICULTURE JOINT STOCK COMPANY
Account Number: 1013602892
SWIFT Code: SHBAVNVX
If you receive any email or message about changes to our company information or bank account details, please confirm the authenticity through the following contact:
Ngan Huynh (Ms)
International Sales Manager
VIET PHI AGRICULTURE JOINT STOCK COMPANY
Head office: No 2, 8A Street, An Phu Ward, Thu Duc City, HCMC, Vietnam
Mobile/Whatsapp: +84 933 27 88 37
Email: nganhtk@tanlonggroup.com
Your security is our priority, and we are taking all necessary measures to address this issue. If you have any concerns or if you believe you have received a fraudulent email or message, please contact us immediately.
Thank you for your attention to this critical matter. Your trust and safety are our top priorities.
Best regards,